Privacy Policy

1. About this Policy

Yaana, Inc. ("Yaana", "we", "us", or "our") operates this website and provides compliance infrastructure products and managed services to telecommunications telecom operators, internet service providers, and government agencies worldwide. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit yaana.com (the "Site") or communicate with us.

This Policy applies to information collected through the Site and through direct communications with our team. It does not apply to information that our customers process through Yaana's products or managed services on behalf of their own end users — those obligations are governed by the applicable customer agreement and the customer's own privacy notices.

2. Information We Collect

Information you provide directly

When you submit a contact form, request a meeting, or subscribe to our insights newsletter, we collect the information you provide, which may include your name, work email address, company name, job title, and the content of your message.

Information collected automatically

When you visit the Site, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URL, pages viewed, and the date and time of your visit. This information is used to operate and improve the Site and to understand how it is used.

Cookies and similar technologies

The Site may use cookies and similar tracking technologies to maintain session state and to understand traffic patterns. We do not use third-party advertising cookies or cross-site tracking. You can configure your browser to refuse cookies; some features of the Site may not function correctly if you do so.

3. How We Use Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule meetings with our compliance team.
• To send our Yaana Insights newsletter, where you have subscribed.
• To operate, maintain, and improve the Site.
• To understand how the Site is used and to analyse traffic patterns.
• To comply with applicable legal obligations.
• To protect the security and integrity of the Site and our systems.

We do not sell your personal information. We do not use your information for automated decision-making that produces legal or similarly significant effects.

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service providers. We engage third-party service providers to assist with operating the Site, sending email communications, and analysing Site usage. These providers are contractually restricted to processing information only as necessary to provide their services to us.
• Legal requirements. We may disclose information where required by applicable law, court order, or governmental authority, or where we believe disclosure is necessary to protect our legal rights or the rights of others.
• Business transfers. In the event of a merger, acquisition, or sale of all or substantially all of our assets, personal information may be transferred as part of that transaction. We will notify affected individuals in accordance with applicable law.

5. International Data Transfers

Yaana is headquartered in the United States. If you are located outside the United States and submit information through the Site, your information may be transferred to and processed in the United States. We take appropriate steps to ensure that any such transfers comply with applicable data protection laws, including implementing standard contractual clauses where required under GDPR.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Contact enquiries are retained for up to three years. Newsletter subscriber information is retained until you unsubscribe. We delete or anonymise information that is no longer needed.

7. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

• Access. The right to request a copy of the personal information we hold about you.
• Correction. The right to request correction of inaccurate or incomplete information.
• Deletion. The right to request deletion of your personal information, subject to applicable legal obligations.
• Objection and restriction. The right to object to certain processing or to request that we restrict processing of your information.
• Portability. The right to receive your information in a structured, commonly used format.
• Withdrawal of consent. Where processing is based on consent, the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@yaana.com. We will respond within the timeframe required by applicable law. If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.

8. Security

We implement and maintain technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit, access controls, and regular security assessments. No method of transmission over the internet is completely secure; we cannot guarantee absolute security but we take the protection of your information seriously.

9. Children

The Site is directed to businesses and professionals and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it.

10. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of the Site after a change constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: