Records Production Service
Outsource subscriber records production entirely — receipt to delivery — without building or staffing an in-house team.
Response SLAs calibrated to your jurisdiction's mandated timeframes. Emergency disclosure requests handled on a priority track.
How it works
- Receive
Records requests — subpoenas, court orders, emergency disclosures — arrive into Yaana's managed intake, not your inbox.
- Authenticate
Requestor identity and legal authority verified against your jurisdiction's standards before any subscriber data is accessed.
- Retrieve
Subscriber records pulled from your systems via DataHub integration — billing, CDR, subscriber data — with CG-NAT correlation where required.
- Deliver
Redacted, formatted response delivered directly to the requesting authority. Full audit log written and retained.
Overview
The Records Production Service covers the complete records workflow: legal request intake, requestor authentication, subscriber data retrieval, redaction, and formatted delivery to the requesting authority. Yaana operates this as a managed service, so your organisation doesn't need to maintain a dedicated compliance team for records production.
The service integrates with your existing subscriber, billing, and CDR systems through DataHub — no rearchitecting required. Requests arrive to Yaana, are processed against your data, and responses go back to agencies directly. Your team gets reports. Your auditors get the trail.
Ready to hand this off?
Tell us your jurisdiction, your current process, and your timeline. We'll scope the engagement.